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Returns & Exchanges

Returns & Exchange Policy

Here’s how it works:

Need to return an item? No Problem, please review our return policy checklist to help us process your return as quickly as possible. For international customers, please see our International Return Policy

New & Unworn – All items must be in original condition, with the hangtag attached. Additionally, all Hosiery Products must be returned with their original tags intact or they will be returned to you without refund.

Invoice – please include the full complete legible copy of your invoice from your order, with the return and/or exchange information filled out on the back.

All items marked as Final Sale – we cannot exchange or refund on any final sale merchandise (marked as “final sale” on the front of your invoice or FINAL SALE label in your cart).

7 Days – please postmark all returns within 7 days of the date of receipt. Returns postmarked after this timeframe will be shipped back to you without refund.

On all return items, a return re-stocking fees is added, that include shipping & handling fee will be deducted from your refund. See below the list for fee amount. International orders subtotaling under these amounts is ineligible for return.

HOSIERIESBAG.Com reserves the right to change this Return Policy at any time.

Processing Returns & Exchanges

Items Purchased Online only

These instructions are for items purchased online only. Click Here

By Mail –

Please use the pre-paid label enclosed in your package to send your return or exchange back to us. To help us process your return as quickly as possible, please be sure to include a copy of your invoice and a completed Returns Form with your return package. This form can be found along with your invoice, on online (Self-Serve Return Form), or by request at customerservice@hosieriesbag.com. Packages can be dropped off at any USPS location or given to your postal carrier. Shipping & processing typically takes about three to four weeks once you send the package back to us.

Returns –

A minimum amount of $7.95 will be deducted from your final refund amount to cover shipping & processing costs. This return shipping fee is waived for repeat subscriber customers! We’ll process your refund back to your original form of tender, and you’ll receive an email confirming the refund amount.

Exchanges –

Return shipping is always free for exchanges, and we’ll waive shipping on the new item, as well! Exchanges are processed across two transactions.

  • 1. First, we’ll process a refund for the items you sent back.
  • 2. Second, we’ll contact you to process a new order for the exchange items, honoring any promotions or discounts from the original order.

The second step can be performed at any time, so if you’d prefer to place your exchange order first, please give us a call at +62 361 234 4568 and we’d be happy to do so. If you no longer have the pre-paid mailing label, you may contact us for a replacement.

Alternatively, you may also ship your returns to the following address via the carrier of your choice:

HOSIERIESBAG Returns Department

4101 Dublin Blvd., Ste# F-423 Dublin, CA 94568

Customer Service Nationwide: 1800.000.0000

Price Adjustment Policy

For purchases made at HOSIERIESBAG.com, we will honor a one-time price adjustment for regular priced merchandise within 7 days of the purchase date, unless the original price was a sale, markdown, or final sale price.

To request a one-time price adjustment, contact us within 7 days of the purchase date, via phone or email. If contacting via email, please include your order number in the email message. If you are eligible for a price adjustment, the difference will be refunded in the original form of payment. You can reach us at 1800.000.0000, via chat or customerservice@Hosieriesbag.com; we’re available Monday through Friday, from 9:00am to 6:00pm, Saturday & Sunday from 9:00am to 6:00pm PT.